Privacy Policy
LincolnIT is a managed IT service provider founded in 1998. LincolnIT supports small businesses, mid-market and multi-site teams, enterprises, and nonprofits nationwide from New York.
How LincolnIT collects, uses, shares, and protects information submitted through its website. Effective November 2026.
Information we collect
Information you provide We collect the information you choose to submit. Depending on how you use the site, this includes: Assessment and contact forms: your name, work email address, phone number, and company name. If you start from a specific service, we also record the service you selected and the page where you submitted the form. Detailed intake form, available from the chat assistant: optionally, your job title, industry, company size, current IT provider status, IT challenges, services of interest, timeline, budget range, and any comments you add. Downtime calculator: the number of employees, revenue per hour, and hours of downtime you enter. The estimate is calculated in your browser. These values are sent to us only if you submit the form to view your full estimate, and they are stored with that request. Cybersecurity self-assessment: your answers are scored in your browser. Your score and answers are sent to us only if you submit the form to view your full result, and they are stored with that request. Service package builder: the services you select when you ask us to discuss a package. Newsletter signup: your email address and the page where you signed up. Chat assistant: the messages you type. Please do not enter passwords, account credentials, financial details, or other sensitive personal information in the chat. Information collected automatically When you visit the site, our hosting provider receives standard technical information sent by your browser, such as your IP address, browser and device type, the pages you request, the referring page, and the date and time of your visit. This information is used to deliver the site, keep it secure, and understand overall traffic. Cookies and similar technologies This website does not use advertising cookies or cross-site tracking technologies. It uses your browser’s local storage to remember a display preference. The site loads typefaces from Google Fonts, so your browser requests font files from Google’s servers. Maps and directions links open Google Maps only when you select them. You can clear local storage and block cookies in your browser settings. The site will continue to work.
How we use information
We use the information described above to: respond to your inquiry, call or email you about your request, and schedule a conversation; prepare your IT assessment, recommendations, and any proposal you request; provide the full calculator estimate or self-assessment result you asked to view; send service communications related to your request; send the newsletter you subscribed to, until you unsubscribe; generate replies to your chat messages; operate, secure, maintain, and improve this website; and comply with legal obligations and protect our rights. We do not use information collected through this website to make automated decisions that produce legal or similarly significant effects about you.
How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as follows: Service providers acting on our behalf, such as website hosting, database and cloud infrastructure, and email delivery providers, and the AI model provider that processes chat messages to generate replies. They may use the information only to provide their services to us. Legal and safety reasons, when we believe disclosure is required by law, legal process, or a government request, or is necessary to protect the rights, property, or safety of LincolnIT, our clients, or others. Business transfers, as part of a merger, acquisition, financing, or sale of all or part of our business, subject to this policy. With your consent or at your direction.
Data retention
We keep inquiry and assessment records for as long as needed to respond to you, manage our relationship with you, and maintain accurate business records, and as required by law. We keep newsletter subscription records until you unsubscribe, and may retain a record of the opt-out so we honor it. When information is no longer needed for these purposes, we delete it or de-identify it.
Security practices
We use administrative, technical, and physical safeguards designed to protect the information you submit. Information sent through this website’s forms travels over encrypted connections, and access to submitted information is limited to the people and service providers who need it to handle your request. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, contact us right away.
Your choices and rights
Newsletter: ask to be removed from the newsletter list at any time by emailing info@lincolnit.com or calling (516) 520-6463. Access, correction, and deletion: you may ask us to tell you what information we hold about you, to correct it, or to delete it. Communications: you may ask us to stop contacting you about a request. Browser controls: you can clear local storage and manage cookies in your browser settings. Depending on where you live, you may have additional rights under applicable state privacy laws. To make a request, email info@lincolnit.com or call (516) 520-6463. We may need to verify your identity before acting on a request, and you may use an authorized agent where the law allows. We will not discriminate against you for exercising your rights.
Children’s privacy
This website is intended for businesses and organizations and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through the site, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and change the effective date above. If we make material changes, we will make that clear on this page before the changes take effect.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us: LincolnIT, 25 Bloomingdale Road, Hicksville, NY 11801 Phone: (516) 520-6463 Email: info@lincolnit.com
LincolnIT provides 24/7/365 support. Call (516) 520-6463 or email info@lincolnit.com.
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